If you are not satisfied with the product you received, you may return it for a refund. You must report problems with orders within 2 days of receipt of product. There will be a 20% restocking fee and we will not reimburse shipping expenses to return product. We will not accept COD shipped returns. Items that can not e returned are: Control Boxes, Capacitors, Relays, Flow Switches, Presure Switches, Electirc motors, Ect...